IT Director · U.S. Army veteran · Former DoD GG-13 · Active Secret clearance · PMP
Cody Burgess
I build systems that work, and then I run them. By day that's a 43-module operations platform a whole company runs on. After hours it's software for small businesses and local communities: a business platform, a website generator, a county news engine, a sports network and a homeowner app.
How I work
I build systems that work, and then I run them.
Getting a model to do something useful against real data is the easy half. Getting an organization to trust it and use it takes change management, governance, and somebody who has run IT for real people. I've done both.
I spent 15 years in and around Army IT before moving into private industry: enlisted as a 25Q, worked satellite and network contracts, then went civilian with the Army and moved from GS-9 to GG-13. Today I'm IT Director at a regional trucking carrier with 300+ employees in three states.
Outside the day job I build products for small businesses and local communities. Each one is a screen on the video wall.
I'm looking for Director of AI, AI enablement, AI platform architect, or Director/VP of IT roles, remote or in the Birmingham area. Cleared defense work is welcome.
The platform
In production
I architected and directed an AI-agent-driven build of a 43-module operations platform. AI coding agents wrote most of the code. I set the architecture, the review gates and the merge rules, and I own what ships.
- An AI assistant in Microsoft Teams that answers questions on live operational data, grounded in report definitions that CI enforces.
- An MCP server exposing 305 platform functions to AI agents. Every agent call goes through the same permission checks as a person clicking the button.
- AI invoice extraction for accounts payable: about 7,100 documents indexed and 918 invoices pulled in.
- Purchase-order approvals, a help desk, project management, and reporting rebuilt from Power BI.
- Integrations with McLeod TMS and its CloudIQ warehouse, DaVinci WMS, and Sage Intacct.
Selected work
Products I build outside the day job, for small businesses and local communities. Names are left off on purpose; the work is what matters here.
Business platform: CRM, help desk, projects
In build
A multi-tenant platform for small businesses: CRM, help desk and project management on one customer record, with industry packs on top.
- Tenant isolation is the launch gate. No customer goes live until the cross-tenant tests pass.
- A trades pack for HVAC, plumbing, electrical and roofing shops: leads, estimates, scheduled jobs.
- Help desk and project management modules that share the same customer and the same permissions.
- A growth module that runs a small local ad network across partner sites.
- An AI board room: eight AI seats debate a decision and draft a plan. Nothing runs without a person approving it.
One inbox
Working demo
Web chat, SMS, Facebook and Instagram messages land in one queue, with Claude working the front desk.
- Claude answers first, qualifies the job and books it, then hands off to a person with the whole thread attached. If the model is unavailable, a scripted fallback keeps the conversation going.
- The Twilio and Meta adapters are built. They run simulated until the carrier and app approvals clear.
- One script tag drops the chat widget onto any site. The demo runs on a plumbing concept site.
- Ported into the business platform as a module, alongside the trades pack.
Website generator
20 concept sites
A pipeline that researches a local business and builds it a complete website: 24 to 35 pages written for that business, not a template with the name swapped.
- Research first, then rewrite, then build. Every site is checked for overlap against every other site.
- The build fails on banned words (bar-rule language for law firms), broken links, or invalid JSON-LD.
- Phone-width screenshots and Lighthouse checks run before anything is shown to anyone.
- A 32-topic library feeds the practice-area pages, with a source cited for every claim.
County news engine
Running hourly
An engine that builds a local news and directory site for a county, and rebuilds it every hour.
- Pulls National Weather Service forecasts and alerts, the local paper's feeds, and OpenStreetMap.
- Business and church directories, scores, jobs, community boards and a weekend guide.
- Every run builds, checks, then publishes. The previous copy is kept for a one-step rollback.
- Seven counties mapped. A new county is a config file and a boundary; the engine bootstraps the rest.
Sports network platform
In demo with a regional network
A platform for a regional high school sports network: a scorekeeper's pad at the game, and a live view for every fan who couldn't make it.
- The scorekeeper's pad on a phone drives the live scoreboard and play-by-play.
- School admins can only touch their own teams, games and rosters.
- Zero dependencies: Node 22 and SQLite in one process, easy to host and easy to back up.
- Also built a youth sports league site in PHP and SQLite: schedules, standings and registration.
Homeowner app
In development
A homeowner app and service marketplace: your house's records, equipment and maintenance in one place, with vetted pros a tap away.
- A Next.js 15 web app and an Expo SDK 57 native app share typed contracts and one API client.
- Postgres row-level security, with a test for every policy.
- The brand name is configuration, so the product can be renamed without touching code.
- The threat model was written before the first screen.
Infrastructure & security
The platform only matters if the ground under it holds. Most of my career has been keeping that ground solid, cheaper than before.
- Cut IT spend 42% as IT Director, while leading the move to Microsoft 365 and Entra ID.
- Ran CMMC Level 2 readiness.
- Moved 47 employees off SMS codes to authenticator apps and passkeys, without a single lockout.
- Consolidated three Army installation networks into one at Redstone Arsenal.
- Built and ran Redstone's change management portal: the single controlled entry point for every IT change on the installation, used by Army and federal law enforcement and intelligence partners.
- Cut a printer fleet from 240 devices to 37 and rolled out secure print at the Army's medical materiel center in Europe.
- Run my own Linux hosting for the projects on the video wall: web server, demos, scheduled jobs and backups.
Service
Fifteen years in and around Army IT, from turning wrenches on radios to running a branch that served 20,000+ customers.
- Enlisted in the U.S. Army as a 25Q, Multichannel Transmission Systems Operator-Maintainer (2010–2013).
- Ran the IT division at the U.S. Army Medical Materiel Center – Europe with a $3.2M budget and 15+ staff, including a temporary promotion to CIO.
- Branch Chief over plans, architecture, services and operations at Redstone Arsenal (GG-13), serving 20,000+ customers across a multi-state region and supervising the branch's developers.
- Worked the Army-wide ServiceNow rollout with the regional network enterprise center and shaped its change management process to Army requirements.
- Ran IT at the installation command center during base emergencies and briefed general officers and post commanders.
Active Secret clearance.
Résumé
- 2025 – nowDirector of Information TechnologyBR Williams Trucking · Oxford, AL
- 2024 – 2025Branch Chief, Plans, Architecture, Services & Operations (GG-13)U.S. Army · Redstone Arsenal, AL
- 2020 – 2024IT Project ManagerAnniston Army Depot · Anniston, AL
- 2019 – 2020Chief Information Officer (temporary promotion)U.S. Army Medical Materiel Center – Europe · Pirmasens, Germany
- 2018 – 2020IT Division Chief, Customer Support BranchU.S. Army Medical Materiel Center – Europe
- 2014 – 2018Telecommunications Specialist, then IT Field TechnicianAnniston Army Depot
- 2013 – 2014SATCOM and network contractsX2nSat · CompuCom
- 2010 – 201325Q Multichannel Transmission Systems Operator-MaintainerU.S. Army
Contact
Based in Oxford, Alabama. Open to remote roles, or on-site and hybrid in the Birmingham area.
cody.burgess22@gmail.com